TTS (Text-to-Speech)
The component that synthesizes the AI's response text back into spoken audio.
The component that synthesizes the AI's response text back into spoken audio.
Common providers: ElevenLabs, OpenAI, Cartesia, Vapi. Quality dimensions are naturalness, latency, voice variety, and per-language support. Sub-300ms TTS latency is the threshold where the conversation stops feeling like a chatbot. RingDesk defaults to a Vapi-hosted voice tuned for dispatcher cadence.
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Same cluster, often confused, or referenced together in customer conversations.
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