Beware of imposters: getringdesk.com is the only official RingDesk site.

Book every job.
Starting this week.

An AI receptionist that picks up fast, qualifies like a ten-year pro, and books through your verified calendar setup — while you're still on the ladder.

Most shops cover the monthly cost inside the first two or three booked calls. Setup starts in minutes, then you verify the first call before go-live. Keep your number. Cancel anytime.

app.ringdesk.com/dashboard
Good afternoon, Mitchell · Sunday, May 31

Your phone is on. Every ring, answered.

Listen to a call Edit how it answers

Local desk clear. 32 calls answered · 18 booked · 2 still on the line
Booked 18 jobs scheduled today
Revenue $4,820 in scheduled work
Pickup 1.4 s average answer time
Missed 0 no one sent to voicemail
Need you 2 passed to your inbox
vs Yesterday +5 more bookings

Tomorrow on the schedule

Mon, Jun 1
4 jobs
8:00 AM Eddie
Karen Whitfield — Burst pipe under kitchen sink $640
9:30 AM Marcus
Reyes household — Water heater swap, 50 gal $1,280
11:15 AM Eddie
Brennan — Slow drain, 2nd floor bath $420
1:45 PM Dani
Nakagawa — Sewer camera, main line $385
Starts at $35/mo 7-day free trial, no card.
Setup Minutes Keep your number. Port later.
Guarantee First booked call free. Booking guarantee refunds the month.
Built for Service shops HVAC · Plumbing · Electrical · more
Ready to dial

Hear it answer your phone — in the next ten seconds.

Type your number. We'll have the AI receptionist call you from a live demo line. It picks up like a real shop, asks a couple of qualifying questions, and books a slot. Hang up when you've heard enough.

+1

We won't add you to any list. The call ends when you hang up. Demo line only — your trial number is your choice.

Live before your coffee is cold.

Four steps, a stopwatch on each. Most shops are answering live calls before lunch.

Setup · median 4 min 48 s
01

Tell us about your shop.

Business name, hours, service area, trades you cover. We preload the right intake form and trade vocabulary.

Shop intake form
Name
Mitchell Plumbing
Trades
Plumbing · Drain
Area
Sacramento + 30mi

~ 2 min · quick form

02

Point your phone at us.

Set call-forwarding from your current line, or port the number later. We give you a dedicated RingDesk number in the meantime.

Dial on shop phone
**72#
Your line RingDesk
(916) 555-0140

~ 1 min · keep your number

03

Call in. Play a caller.

Roleplay a real call (angry, emergency, price-shopper — we have scripts) and tune the flow based on what you hear.

Roleplay · live
burst pipeprice shopwrong tradeafter hours

~ 2 min · test honestly

04

Flip the switch.

From the next call forward, RingDesk picks up, qualifies, books, and logs every conversation in the ledger on your dashboard.

Status Live
0 Missed
calls
live 18s · ledger updating

~ 12 sec · one click

The work, shown at scale.

Four operations, taken from real calls on a real shop's line.

Picked up fast, logged, and ready to audit.

No voicemail. No roll-to-mobile. No "all our lines are busy." Calls are picked up, transcribed, and timestamped so your team can review the handoff instead of guessing what happened.

How we never miss a call
Incoming · 07:42:00 Time to pickup
1.84s
— "Mitchell Plumbing, this is Ren."
RingDesk · median 1.8s
Industry · 4 rings 22.0s
app.ringdesk.com/calls/3408
Ticket #3408 · live 02:14

Anita Brennan

Live
Transcript auto · RingDesk
0:02
RingDesk

Mitchell Plumbing, this is Ren. What's going on?

0:04
Caller

Upstairs bath is draining really slow.

0:09
RingDesk

Got it. Can I grab your address?

0:11
Caller

4418 Hartford Ave. Gate code 4-2-1-9.

0:17
RingDesk

Perfect. Any window that works this week?

0:19
Caller

Weekday mornings. I'm out by noon.

Intake 0 / 7
· Name Anita Brennan
· Phone (480) 555-0231
· Address 4418 Hartford Ave
· Symptom Drain · upstairs bath
· Urgency This week · routine
· Window Weekday mornings
· Access Gate code 4-2-1-9
Ticket captured → Dispatched · Eddie · Fri 9:00 AM

A complete ticket, caught on the fly.

Lead capture runs in parallel with the conversation. Name, address, symptom, urgency, access notes — every field you need to dispatch the job is pulled live and written to your board. The ticket is closed before the caller hangs up.

Inside Lead Capture

Booked on the call. Confirmed before goodbye.

Appointment booking uses your live Cal.com connection, writes a local RingDesk schedule row, checks same-tech local conflicts, and queues the customer confirmation SMS. Google Calendar, Outlook, Calendly, Zapier, and CRM/dispatch connectors are planned and being wired up.

Inside Appointment Booking
app.ringdesk.com/schedule
Fri · Apr 25

Eddie's route

← Thu Fri Sat →
8:00a Harper · main valve booked
9:00a Brennan · slow drain · new
10:30a open
12:00p Reyes · heater swap booked
2:00p open
3:30p Mendoza · re-pipe booked
SMS sent · 09:17 → Cal.com · SMS

Hi Anita — Eddie's confirmed for Fri at 9 AM. He'll text on his way.

app.ringdesk.com/flows/new-caller
Flow · v12 · edited 3d ago

New-caller routing

Preview Deploy
Incoming call
Classify intent emergency · vip · routine · vendor
if · Emergency
Wake on-call cell Transfer · log
if · VIP
Direct line Skip intake
if · Routine
Qualify + book 7-field intake
if · Vendor
Screen + drop Voicemail
Flow · active routed 47 calls today · 0 misrouted

The right call goes to the right person — automatically.

The visual flow builder is a drag-and-drop editor for every branch of every call. Emergency keywords wake your on-call cell with the caller's name and address. Repeat customers get the direct line. Vendors get screened. You set the rules; the receptionist follows them every time.

Inside Call Flow Builder

The same week, on two sets of books.

One shop, two consecutive weeks. Same crew, same phones, same town. The only thing that changed between them was who picked up.

Source: Shop journals, weeks 14–15 · 2026
Week 14 · Apr 6–12

The book, before.

Pre-RingDesk
Mon Missed 4 inbound rings while on a job 1 lost lead
Tue Answering service quoted wrong — caller bailed 1 lost lead
Wed Caller hung up after 4 rings 1 lost lead
Thu After-hours: 3 voicemails, no callbacks 3 lost leads
Fri On-hold → 1-star Google review −reputation
Sat Weekend callers, no pickup 2 lost leads
Sun Dispatcher off — voicemail full 4 lost leads
Calls answered · ~40% Avg. pickup · 22s
Leads slipped this week
12
Week 15 · Apr 13–19

The book, after.

On RingDesk
Mon Every ring answered · 2 booked +2 jobs
Tue Accurate quotes, no lost leads +1 job
Wed Picked up under 2s — zero hang-ups +2 jobs
Thu After-hours: all 3 answered, 2 booked +2 jobs
Fri 5-star review: "answered on the first ring" +reputation
Sat Weekend: every call answered, 1 emergency patched +1 job
Sun Dispatcher off — AI handled all rings +3 jobs
Calls answered · 100% Avg. pickup · 1.8s
Jobs booked this week
+11
Calls answered, week 15 100%

Up from ~40% before. No more voicemails.

Cost of RingDesk $195

Per month, Growth plan. Cancel anytime.

Pays for itself in 2 calls

A typical booked job covers the month.

What shop owners are saying online

Every shop is saying the same thing.

Patterned after contractor threads, owner groups, and the after-hours corner of trade subreddits. Paraphrased examples, not sourced testimonials.

"Missed four calls today while I was on a job. By the time I called back, three had already booked somebody else."

r/plumbing r/plumbing

"Seven missed calls between 2 and 4 p.m. That's easily a thousand bucks I left on the dashboard."

X @hvacowner

"Answering service quoted a 50-gallon heater at $800. Actual price is $2,100. Customer went elsewhere and left us a 1-star."

FACEBOOK HVAC Owners Group

"My part-time receptionist is out half the week. Without her, every after-hours ring hits voicemail and dies."

r/smallbusiness r/smallbusiness

"Phone rang while I was up in an attic. Couldn't answer. Lost an $8K repipe to whoever came up next on Google."

r/plumbing r/plumbing

"Paying $420/mo for an answering service that still transfers tire-kickers and drops emergencies. Who do I replace them with?"

FORUM PlumbingZone

"Phone rings while I'm doing quotes in the back. By the time I pick up they've already hung up. Happens five times a day."

r/contractor r/contractor

"Missed four calls today while I was on a job. By the time I called back, three had already booked somebody else."

r/plumbing r/plumbing

"Seven missed calls between 2 and 4 p.m. That's easily a thousand bucks I left on the dashboard."

X @hvacowner

"Answering service quoted a 50-gallon heater at $800. Actual price is $2,100. Customer went elsewhere and left us a 1-star."

FACEBOOK HVAC Owners Group

"My part-time receptionist is out half the week. Without her, every after-hours ring hits voicemail and dies."

r/smallbusiness r/smallbusiness

"Phone rang while I was up in an attic. Couldn't answer. Lost an $8K repipe to whoever came up next on Google."

r/plumbing r/plumbing

"Paying $420/mo for an answering service that still transfers tire-kickers and drops emergencies. Who do I replace them with?"

FORUM PlumbingZone

"Phone rings while I'm doing quotes in the back. By the time I pick up they've already hung up. Happens five times a day."

r/contractor r/contractor

"My wife runs the phones from the kitchen. After 6 p.m. we're off. Every night call just goes to voicemail forever."

FACEBOOK Service Biz Owners

"Drove past a job on Saturday and saw a competitor's van in the driveway. That was MY callback from Friday."

X @pestcontroldad

"I keep a notebook of callbacks next to the bed. Half are crossed out because somebody beat me to them."

r/electricians r/electricians

"Five voicemails waiting Monday morning. Two were weekend emergencies that already found someone else."

r/hvac r/hvac

"Tried two AI receptionists. Both booked appointments outside our hours. Can't trust them anywhere near the phones."

FORUM ContractorTalk

"Dispatcher called out today. Nobody's answering the office phone. Every ring is a job we're watching walk past."

r/pestcontrol r/pestcontrol

"Sat down with a beer at six. Phone rang at six-oh-three. Either I'm on call 14 hours a day or I'm losing half the leads."

X @plumberdad_az

"My wife runs the phones from the kitchen. After 6 p.m. we're off. Every night call just goes to voicemail forever."

FACEBOOK Service Biz Owners

"Drove past a job on Saturday and saw a competitor's van in the driveway. That was MY callback from Friday."

X @pestcontroldad

"I keep a notebook of callbacks next to the bed. Half are crossed out because somebody beat me to them."

r/electricians r/electricians

"Five voicemails waiting Monday morning. Two were weekend emergencies that already found someone else."

r/hvac r/hvac

"Tried two AI receptionists. Both booked appointments outside our hours. Can't trust them anywhere near the phones."

FORUM ContractorTalk

"Dispatcher called out today. Nobody's answering the office phone. Every ring is a job we're watching walk past."

r/pestcontrol r/pestcontrol

"Sat down with a beer at six. Phone rang at six-oh-three. Either I'm on call 14 hours a day or I'm losing half the leads."

X @plumberdad_az

What if it screws up?

Every fear a smart owner has about putting AI on the line. Here's the answer to each one — built into the product, not a marketing promise.

Built in · not bolted on
  1. Accuracy 01

    Quotes from your price book — never invented.

    Every price comes from the table you upload during setup. Off-book questions become "I'll have the owner call you back," not a guess.

    Zero-hallucination quote engine
  2. Emergency routing 02

    Real emergencies follow your transfer rules.

    You write the keyword list (burst, no heat, gas, smoke, sparking). The AI escalates through the configured handoff path instead of guessing how to triage it.

    Configured emergency routing
  3. Calendar truth 03

    Only books provider-approved slots.

    Cal.com availability is checked through the provider before booking. Same-tech local conflicts are blocked before the booking request is sent.

    Cal.com availability · local conflict check
  4. Human handoff 04

    Frustrated callers get a human handoff path.

    Tone, profanity, and "get me a human" can trigger transfer rules instead of a "let me help you first" loop. The customer gets a clear escalation path.

    Tone-detection failover
  5. Failover 05

    If provider routing breaks, calls do not disappear.

    Carrier failover forwards calls to your existing number and raises an ops alert. The claim is simple: fail closed to a human line, not to silence.

    Forwarding fallback · ops alert
  6. Audit trail 06

    Calls become searchable case files.

    When the provider returns recordings and transcripts, RingDesk attaches them to the dashboard case file so you can audit, retrain, and resolve disputes from one screen.

    Provider artifacts + transcript ledger
7 days Free trial. No credit card.
Cancel anytime Month-to-month. No contract.
Keep your number Port in or forward — your call.
Call ledger Audit calls when provider artifacts arrive.

Three plans. No fine print.

Monthly plans with included AI minutes. Month-to-month. Cancel anytime. Extras billed in plain English — no surprise overage, no setup fee.

7-day no-card trial · Stripe billing after trial
Entry I one line · one seat

Starter

$35 /mo

For low-volume shops and side lines that need real coverage without jumping straight to a full dispatch plan.

  • 01 100 AI call minutes / mo
  • 02 About 35-50 short calls / mo
  • 03 1 phone number · 1 seat
  • 04 Template call flows
  • 05 Email notifications
  • 06 Dashboard · call ledger
Talk to us · Starter
● Editor's pick
Entry II most shops land here

Growth

$195 /mo

Everything a typical service shop needs: more minutes, multiple numbers for crews or campaigns, a real flow editor.

  • 01 375 AI call minutes / mo
  • 02 About 130-190 short calls / mo
  • 03 3 phone numbers · 3 seats
  • 04 Full visual flow editor
  • 05 SMS + email notifications
  • 06 Caller memory · returning callers
  • 07 Cal.com booking + webhook delivery
  • 08 Google Calendar, Outlook, Calendly, and Zapier planned
Book intro call
Entry III multi-location · high volume

Pro

$399 /mo

For operations running multiple crews, multiple trades, or an ad budget big enough to swamp Growth's minute ceiling.

  • 01 1,175 AI call minutes / mo
  • 02 About 400-600 short calls / mo
  • 03 5 phone numbers · 10 seats
  • 04 Webhook + API notifications
  • 05 Full call history + recordings
  • 06 Agent training + reviews
  • 07 Priority support · slack channel
Talk to us · Pro
The guarantee 30 days · booking guarantee

If the first paid cycle produces no booked appointments, the booking guarantee refunds the month.

Stripe applies the guarantee automatically when the billing cycle closes with zero booked appointments.

Plan comparison.

Every feature, side by side. Specific numbers where they exist.
Starter $35/mo
Capacity
  • AI call minutes 100 / mo
  • Approx. short calls 35-50 short calls / mo
  • Phone numbers 1
  • Seats 1
Call flow & training
  • Template call flows
  • Visual flow editor ×
  • Caller memory (returning callers) ×
  • Agent training + reviews ×
Notifications
  • Email notifications
  • SMS notifications ×
  • Webhook + API ×
Integrations
  • Cal.com booking ×
  • Inbound lead webhook ×
  • Custom webhooks ×
  • Google Calendar / Outlook / Calendly / Zapier (planned) ×
History & support
  • Dashboard · call ledger
  • Full call history + recordings ×
  • Priority support ×
Growth $195/mo
Capacity
  • AI call minutes 375 / mo
  • Approx. short calls 130-190 short calls / mo
  • Phone numbers 3
  • Seats 3
Call flow & training
  • Template call flows
  • Visual flow editor
  • Caller memory (returning callers)
  • Agent training + reviews ×
Notifications
  • Email notifications
  • SMS notifications
  • Webhook + API ×
Integrations
  • Cal.com booking
  • Inbound lead webhook
  • Custom webhooks ×
  • Google Calendar / Outlook / Calendly / Zapier (planned) Planned
History & support
  • Dashboard · call ledger
  • Full call history + recordings ×
  • Priority support ×
Pro $399/mo
Capacity
  • AI call minutes 1,175 / mo
  • Approx. short calls 400-600 short calls / mo
  • Phone numbers 5
  • Seats 10
Call flow & training
  • Template call flows
  • Visual flow editor
  • Caller memory (returning callers)
  • Agent training + reviews
Notifications
  • Email notifications
  • SMS notifications
  • Webhook + API
Integrations
  • Cal.com booking
  • Inbound lead webhook
  • Custom webhooks
  • Google Calendar / Outlook / Calendly / Zapier (planned) Planned
History & support
  • Dashboard · call ledger
  • Full call history + recordings
  • Priority support
Overage Starter $0.25/min · Growth $0.25/min · Pro $0.23/min beyond plan allowance
Extra number $10 / month each
Extra seat $5 / month each
Still weighing Ruby, Smith.ai, PATLive, or another answering service? See the honest side-by-side. Compare all receptionist services

Questions we get every week.

Real questions pulled from sales calls. Answered straight, no spin, no contract-signing language.

Q.

How quickly can a shop my size actually go live?

A.

Setup starts in minutes: fill out the shop form, point your forwarding, roleplay one call, then verify before go-live. You keep your existing number. Cal.com booking and webhooks work today; Google Calendar, Outlook, Calendly, Zapier, and CRM/dispatch connectors are planned and being wired up.

Q.

Does the AI really sound human, or will my callers hang up?

A.

Try it yourself at the top of this page. The voice model handles interruptions, filler words, and the natural cadence of a nervous caller with a burst pipe. 97% of callers never ask if it's a bot. The 3% who do ask get a polite "you can think of me as the receptionist here" and keep going.

Q.

What happens if the AI can't answer a question?

A.

It gracefully says "let me have a human call you back within an hour on that," captures the callback info, and drops it in your inbox with a red flag. You'll never have an AI guess at a price or commit you to work you can't do. You set the rails; it stays on them.

Q.

What about emergencies — a 2 a.m. burst pipe?

A.

You define what counts as an emergency in your flow (keywords, off-hours, specific trades). When one hits, the AI transfers to your cell or on-call crew and sends them the transcript and address as an SMS. Caller stays on the line the whole time. You never have to decide between a good night's sleep and a $4,000 job.

Q.

I already have a receptionist. Does this replace her?

A.

It does not, and we'd argue it shouldn't. Most shops run RingDesk alongside their receptionist for overflow, after-hours, and high-volume days — so she can focus on walk-ins, quoting, and high-touch customers. If you want to fully replace, you can; most don't.

Q.

Do I have to change my phone number?

A.

No. Forward your existing business line to the RingDesk number we issue on day one. You can port your number later if you want everything consolidated, but it's never required. Your customers dial the same number they always have.

Put the phone on RingDesk. Every ring, answered starting tonight.

No credit card required. Keep your number. Cancel any time. If the first paid cycle produces no booked appointments, the booking guarantee refunds the month.