How fast do you have to call back to win the lead?

Lead-response research is brutal: every minute past five drops your conversion rate by 80%+. See exactly how much speed (or lack of it) is costing your shop.

Adjust to match your shop.

Inbound leads per week

Calls + form-fills + chat — anything that lands on your line.

Average response time (minutes)

min

Industry average is 47 minutes; the top quartile is under 5.

Average job value

Close rate when you respond fast (%)

Within-1-minute response leads close at 30–40% in trade-services data.

What it adds up to.

Your effective close rate 1.3%
Revenue lost / week vs. 1-min response $7,694
Revenue lost / year vs. 1-min response $400,064

Six-figure cost of being slow — pure speed problem.
Close rate at RingDesk pickup speed (1.8 sec) 35.0%

Stop the leak — start trial

Run the math on a shop like yours.

Tap a profile — the calc above updates instantly.

How the math works.

The chart updates with every input you change. Left side is the leak you have today. Right side is the same shape damped to the 95% pickup rate RingDesk hits in production.

Currently showing Your inputs (custom)

Revenue lost / year vs. 1-min response $400,064 Compounding every week the line stays the way it is.

Same metric · with 95% pickup $20,003 What survives after RingDesk catches every ring.

LIVE WITH YOUR INPUTS · UPDATES ON EVERY KEYSTROKE OR PRESET LOAD

Without RingDesk · current state

With RingDesk · 95% pickup, 24/7 coverage

Both panels share the same y-axis (bad-side peak)

01
Decay curve halves close rate every five minutes past one minute — fits Harvard Business Review + InsideSales lead-response studies.
02
Effective close = baseline × decay multiplier.
03
Lost = (fast close − slow close) × leads × ticket size.
04
RingDesk pickup averages 1.8 seconds — effectively no decay.

Common questions.

Why does five minutes matter so much?

The HBR study (Lead Response Management Study) showed leads are 21x more likely to qualify when contacted within 5 minutes vs. 30 minutes. After an hour the lead is essentially cold.

My field tech says he calls back fast.

Average self-reported response time is always faster than actual. Pull your call log, find ten leads from last month, and check the gap between inbound and your callback. The truth is humbling.

What if I'm on a job?

That's literally what RingDesk solves. Your line answers in 1.8 seconds whether you're on a roof, in an attic, or asleep — at 1-minute response speed you're playing in the top quartile.

Start trial →