Price Book

The structured table of services and prices the AI uses to answer caller pricing questions accurately.

Read ~1 min Definition + 2 lines of context.

Cluster operations See related terms below.

Updated 2026 Reviewed every quarter.

Definition

The structured table of services and prices the AI uses to answer caller pricing questions accurately.

In context

Without a price book the AI either refuses to quote (frustrating) or hallucinates numbers (dangerous). With one, every quote pulls from your real numbers and stays within configured ranges. Off-book questions trigger a callback to the owner.

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→ Quote close-rate calculator

Terms near this one.

Same cluster, often confused, or referenced together in customer conversations.

AI Receptionist A voice AI agent that answers inbound phone calls in real time, qualifies callers, and handles routing or sche…System Prompt The base instructions an AI receptionist follows on every call — its persona, scope, escalation rules, and wha…

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