How does forwarding work?
Your carrier forwards inbound calls to a RingDesk number we assign during setup. It is usually a short carrier-setting change and is reversible if you ever want to switch back.
Can I keep my current phone number with an AI receptionist?
Yes. You can either port your existing number into RingDesk or set up call forwarding to a RingDesk-provided number. Most customers forward first to test, then port once they're confident.
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Updated 2026 Reviewed by the editorial desk.
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Answer
Yes. You can either port your existing number into RingDesk or set up call forwarding to a RingDesk-provided number. Most customers forward first to test, then port once they're confident.
Reviewed by Cody Rust Founder, RingDesk
Going deeper.
How does porting work?
A standard FCC port-out request that takes 5–10 business days. You stay on forwarding the entire time so no calls drop. After port-out, your old carrier billing stops and the number is fully under RingDesk.
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